I attend many meetings where we talk about things that aren’t easy to articulate in words without an extra effort. Recently, I’ve found myself willing to walk up to the whiteboard and explain my point in drawing or sketching.
We use whiteboards for writing down notices and walls for sticking post-it notes, too. Usually, in order to remember something. Almost one a half years ago, I was looking for a digital notice board to be used by a team of twenty customer service representatives to pin things to remember. Corkboard.me was too obvious a choice at the time, with many limitations.
I stumbled across Trello a couple of weeks after it was first released (I think). Simply put, it is a collaborative project management and organisation tool. Trello is basically a workspace for a team or an individual user of three levels – boards consisting of lists consisting of cards.
One of the things I love about this tool is that I have the freedom to define the kind of content that each level contains. One way to use a Trello board is as a Kanban board. At our citizen and customer service though, we have chosen to use a Trello board as a notice board. Each list represents an area of expertise and each card is a notice, usually of immediate or short-term relevance. When the content of a card is no longer relevant, we archive it.
Trello is available both as a web app and as an app for your mobile device of choice.
Have you been using Trello, too? I’d love to hear your thoughts! Share them with me in the comments below, or mention @clartem on Twitter.