The frustrating microinteraction of discarding a post

It is the little things that make or break the overall experience with an application. Words to be used to interact with users are better left for experts to craft.

Here’s a quick example of a microinteraction—discarding a post—in three Android applications.

Google+ asks if the user wants to “discard this post”, giving them two options—No and Yes.
Google+ asks if the user wants to “discard this post”, giving them two options—No and Yes. The title of the dialog: Google+.
Facebook asks if the user is sure they want to “discard this post”, giving them two options—No and Yes.
Facebook asks if the user is sure they want to “discard this post”, giving them two options—No and Yes. The title of the dialog: Cancel.

“Okay, there’s a yes and a no. I’ll try no. Crap!” Both Google+ and Facebook give me le USB stick. Every single time.

Twitter asks if the user wants to “save changes”, giving them three options—Cancel, Discard and Save.
Twitter asks if the user wants to “save changes”, giving them three options—Cancel, Discard and Save. The title of the dialog: New Tweet.

Of these three, Twitter wins. It is to-the-point. It gives the user a chance to act, not just respond. More importantly, it focuses on the user’s task, not the technology to accomplish it.

This post is part of the #blogg100 challenge—100 blog posts à 100 words in 100 days.

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